Privacy Policy

Last updated: 16 September 2025

Anagram Marketing (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

WHAT INFORMATION WE COLLECT

We may collect:

  • Name and contact details (email, phone, postal address)

  • Payment or billing information (for services or packages)

  • Social media handles or preferences (when interacting with our content)

  • Demographic information (e.g. industry, location, project details)

  • Any other information you provide via web forms, surveys, or during consultations

We may also collect:

  • Project-related assets (logos, imagery, video, or audio you supply for campaigns)

  • Publicly available information from social media platforms (e.g. when tagging or mentioning us)

We do not knowingly collect information from children under the age of 15 without parent/guardian consent.

HOW WE COLLECT INFORMATION

We collect personal information when you:

  • Enquire about or purchase our services (e.g. websites, campaigns, social media)

  • Sign up to our mailing list or download resources

  • Contact us via email, phone, or online forms

  • Interact with us on social media or tag us in your content

  • Provide content or assets for project delivery

  • Through cookies, pixels, and analytics tools on our website

WHY WE COLLECT INFORMATION

We collect and use personal information to:

  • Provide our services (e.g. campaign delivery, website builds, social strategy)

  • Process payments and manage accounts

  • Communicate with you about projects, updates, and relevant offers

  • Improve our services, content, and client experience

  • Comply with legal obligations

DISCLOSURE OF INFORMATION

We may share your information with:

  • Trusted third-party providers (e.g. ticketing platforms, payment processors, email marketing tools)

  • Contractors or partners engaged in delivering your project (designers, ad managers, etc.)

  • Government or regulatory bodies when required by law

We will never sell your personal information.

STORING AND SECURING YOUR INFORMATION

We take reasonable steps to protect your data, including encryption, secure storage, and limited staff access. If information is no longer required, we will destroy or de-identify it.

ACCESS AND CORRECTION

You may request access to the information we hold about you and request corrections at any time.

MARKETING COMMUNICATIONS

We may send you updates, newsletters, or promotional content. You can opt out anytime via “unsubscribe” or by contacting us directly.

COOKIES AND ANALYTICS

Our website uses cookies and third-party tools (e.g. META Pixel, Google Analytics) to track performance and user behaviour. You can adjust cookie settings in your browser.

THIRD-PARTY LINKS

Our website may link to external sites. We are not responsible for their privacy practices.

INTERNATIONAL DISCLOSURE

Some third-party providers may store data outside Australia. We take reasonable steps to ensure compliance with Australian privacy law.

UPDATES

This policy may be updated occasionally. The latest version will always be on our website.

CONTACT US

If you have questions or complaints, contact us:

Anagram Marketing
Email: hello@anagram-marketing.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).